Frequently Asked Questions | The Junto

What is The Junto, and how do I pronounce it?
[joon-tow]
noun

1. A group of like-minded people that come together to create.
2. Community-based environment.
3. A group of persons joined for a common purpose.

How many rooms are there at The Junto?
The Junto has 198 total guest rooms inclusive of 31 suites.

What is the check-in and check-out time at The Junto?
Check-in is after 4 pm, and check-out is at noon. Minimum check-in age is 21.

What do I need in order to check-in to The Junto?
All guests checking into The Junto need a credit card and valid ID.

What is The Junto’s cancellation policy?
Must cancel by 4 pm 48 hours prior to arrival to avoid the fee of one night’s room and tax.

I need to make a change to my reservation. Who should I contact?
If you made a reservation on a website other than the hotel website, you’ll need to contact the booking agent or website that you went through in order to make any changes. If you booked directly through The Junto’s website or made your reservation by calling the hotel, please contact a reservation’s agent at 888.976.2106.

Do you provide ADA-compliant accommodations?
Yes, we offer accessible rooms. To reserve an accessible room, please email reservations@thejuntohotel.com or 614-607-6700.

Does The Junto offer a special rate for government employees?
Yes, we do! To discover our exclusive government offer, please click here.

Does the hotel allow smoking?
No, The Junto is a 100% non-smoking hotel. A $500 per night fee will be applied if smoking is detected.

Is The Junto dog friendly?
Yes, we’d love to welcome your dog. For more information about our pet policy, please click here.

Does The Junto have an environmental policy?
At The Junto, we are committed to operating in a way that contributes to a sustainable future for our planet while creating heartfelt experiences for our guests and meaningful opportunities for our team members. To learn more about our green initiatives, please click here.

Donation Requests
The Junto is proud to support the Columbus community. To request a donation, please contact hello@thejuntohotel.com.

Does The Junto have gift cards available?
Yes, we do! Gift cards can be redeemed at Little West Tavern, Maudine’s, Brass Eye or applied towards your stay. Purchase gift cards here.

Is The Junto a part of the DORA (designated outdoor refreshment area)?
Yes, The Junto is located inside the DORA zone. To purchase a cocktail to-go, visit us at Little West Tavern for your DORA-approved cup.

What is the Destination Amenity Fee?
The Destination Amenity Fee is $20 per night and includes a unique selection of experiences to enhance your stay. From our Trade Room offering beverages and snacks to the Gear Garage stocked full of adventure items, The Junto’s destination amenities will make you feel at home while on the road.

What is the Gear Garage?
The Gear Garage at The Junto is a complimentary amenity that helps our guests make the most of their time in the Arch City. Guests are encouraged to make use of our selection of E-bikes, cruiser bikes, longboards, cameras, GoPro video cameras, and more.

Do you have a fitness center?
Yes, The Junto’s 24-hour access fitness center is located on the second level of the hotel (Level 2). We’ve also supplied our fitness center with Rogue fitness equipment, a local fitness equipment company, so your home fitness journey can continue while on the road.

Does The Junto provide dry cleaning and laundry service?
Yes. Same-day dry cleaning is available for all items dropped off by 8 am and is available Monday through Friday.

What is The Junto’s address?
77 Belle Street
Columbus, OH 43215

Is parking available at the hotel?
Yes, we provide valet parking at the hotel’s front entrance on 77 Belle Street. Overnight parking is $45 per vehicle with in and out privileges.

Are Charging Stations Available for Electric Vehicles?
Yes, the parking garage located directly behind The Junto offers Electric Vehicle Charging Stations. Guests using valet services can ask that their vehicle be charged (based on availability).

Are there other options for transportation?
Transportation services are available through our trusted partner, Cardinal.

What airports serve the Columbus market?
John Glenn Columbus International Airport (CMH) is located 10 miles from The Junto.

What neighborhood is The Junto in?

Just West of Downtown and the Scioto River, Franklinton is a mix of quiet residential streets, family friendly greenspaces, welcoming neighbors and Columbus’ most exciting new revitalized industrial area!

Monthly during Franklinton Fridays, Artists’ studios & galleries feature live music and open doors. Brewery taprooms in their flagship spaces draw crowds daily, and in a striking riverfront structure—just steps out our front doors—is COSI science museum which has hands-on exhibits and is one of the nation’s #1 destinations for families.